covid-19 update

COVID-19 Protocols: Changes To Our Visitor Policy

Updated: December 28, 2022

Dear PhysioFit Community,

PhysioFit remains open to seeing new and current patients for physical therapy appointments.

Because physical therapy services are considered an essential healthcare business, we want to help reduce stress to medical teams on the front line that might otherwise increase your need to go to doctor’s appointments, urgent care, or the emergency room. By being proactive to get the help you need now, you'll reduce your exposure to COVID-19.

It has always been our priority to maintain a safe, sanitary, and welcoming environment AND we will be taking additional precautions moving forward, adhering to current guidelines by Governor Newsom and public health orders. Our therapists may alter treatment protocols to keep you at a safe distance from others.

How will these COVID-19 guidelines affect you and your experience at PhysioFit?

The Reception Area Is Closed. We are asking that you “check in” for your appointment by remaining in your car and calling the office at (650) 947-8500 once you arrive. We will call back with a list of quick screening questions.  You will have your temperature checked at the door and, if there are no signs of fever, we will have you enter and go directly to your treatment room, once ready. This will help us maintain social distancing and further minimize any risk to everyone.

Stay Home. Stay Safe. Especially Now. We ask that anyone that is in a high-risk group or who lives with someone at risk, showing any symptoms of illness, or has been exposed to an infectious disease, please stay safe and stay home. We will still be here when it is safe for you to come in and we can see you now via TeleHealth Video Visit.

Masking Our Feelings. Employees will wear masks and all clients are required to be wearing masks as they walk into the building and for the duration of their time in the clinic. You won't be able to see it, but know that we are smiling and happy to see you!

Missing You. If an employee or client shows any signs of illness, they will be asked to stay home until everyone involved is healthy again, per CDC guidelines.

Extra Breathing Room. Appointments are being booked further apart to support social distancing and extra time to disinfect in between appointments. That means our appointments will be running with strict start and end times. We ask that you be on time in order to get the full service dedicated to you.

Clean and Cozy. As always, the treatment tables and equipment will be wiped down and sanitized before/after every appointment. Extra precautions are being taken to sanitize all equipment and any shared surfaces, like doorknobs, after each use. Hand sanitizer will be at the entrance and we will ask that each patient immediately uses hand sanitizer upon entering the facility.

Officer Safety. All employees will become safety officers, working together to keep everyone healthy. We have appointed Tracy Tomita, Office Manager as the COVID-19 Director, and she will work diligently to ensure compliance with all public health orders as the situation continues to evolve. If you have any questions in regard to health and safety measures in our office, please email them to

Can I still make an appointment?

As always, our phones remain open during normal business hours. Call us at (650) 947-8500 to book an appointment. In-person appointments are with limited staff and extra precautions to keep everyone safe, so please be patient.

Thank you for choosing PhysioFit Physical Therapy & Wellness to be your partner in meeting your rehabilitation and wellness needs.

We have missed you and are looking forward to seeing you again - safely!

With gratitude,

kim signature, pelvic floor, covid-19, 2022 Pregnancy & Postpartum Back Pain Guide

P.S.  Again, physical therapy appointments are available via TeleHealth Video Visit if you prefer that option.

Fitness appointments, small groups, and classes will remain virtual until the ordinance allows for the return of these services. As many of you have requested, we will be maintaining some of our virtual services after the shelter-in-place is lifted based on your needs and demand.

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What Our Clients Say

  • I have been going to physiofit after trying several other centers that did not work for me. As an older adult in my 70’s I needed to find a therapist that really understood how to take care of my many pains and aches. This is not an easy therapist to find, I was looking for someone who both understands the anatomy of an older body but also has the caring touch and sweet demeanor. Well I was so happy to find Katrina who is all of those things she is the best therapist I have ever worked with and has completely help me transform my pain into exercises and stretches that truly support me in my healing. I could not recommend her enough she is caring, knowledgeable, and patient. I feel very grateful to her support in this process of healing my body. You will be glad to work with her. Thanks -maryam

    maryam motiee Avatar maryam motiee

    Keya is a very professional, caring and highly skilled PT. She always helps me feel 100% better after my sessions with her. I’m so grateful to have her as my therapist. Thank you Keya. All the staff at PhysioFit are very helpful and courteous. One feels so welcome!

    Rosanne Kapur Avatar Rosanne Kapur
  • This is great physical therapy!

    Jennifer Jones Avatar Jennifer Jones

    Physiofit has been fantastic! Keya and Katrina prepared me for knee surgery and then helped me thru 2 knee replacements. The longer appointments and combination of manipulation, exercises and Pilates really made a huge difference in my recovery time.

    Melanie Ercoli Avatar Melanie Ercoli
  • Well run, very experienced PTs. Great at listening to you and helping you on the road to recovery.

    Suzanne Cowan Avatar Suzanne Cowan

    I have had treatment from both Allison and Janet. And they are amaizing. Great accessible location and they are always good with schedules and reschedules.

    Raji Arasu Avatar Raji Arasu
  • Janet is very experienced and a professional therapist. She understands the subject and the patient's issues very well. Her hands have magic. I highly recommend her.

    Ghanshyam Dass Avatar Ghanshyam Dass

    very easy to communicate with the front desk staff, Shalini is a good physical therapist who takes time to listen, provide good advice and promote physical wellbeing for her clients.

    claire tan Avatar claire tan
  • For the past 10-12 years, at various times as needed, Physiofit has provided professional, highly skilled and effective physical therapy services for myself and my husband. Everyone on staff is attentive and cares for the clients. I can highly recommend their services. Ellen Barton

    Ellen Barton Avatar Ellen Barton

    I was lucky to find PhysioFit. They have a really professional staff that deals with all sorts of physical therapy needs. In particular I was in need of a person that understands male pelvic rehab, I found Katrina extremely professional therapist. If you are looking to get physical therapy, this would be a great choice.

    Amir Fuhrmann Avatar Amir Fuhrmann

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